SIRumors
RumorOct 19, 2026 ·

WhatsApp reportedly exposed internal chatbot guidance on help pages

About 80 WhatsApp help pages reportedly exposed chatbot instructions, and Meta says it has fixed the bug responsible.

WhatsApp reportedly exposed internal chatbot guidance in the code behind roughly 80 support pages. Meta said a software bug made the material visible.

The instructions reportedly restricted responses about legal matters and discouraged recommending privacy regulators in account-deletion cases. Meta said the guidance aimed to keep its support chatbot accurate and relevant.

Meta said the bug is fixed and the instructions have been removed. How long they were accessible remains unclear..

Published
Oct 19, 2026
Verified by
1 major outlet
Confidence
35/100
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